Hmmm, not wishing to get dragged into this but if anyone wishes to hear the other side, more than happy to provide them with full email correspondence with Dan. However, I'd appreciate it if you could give me a few days to get back to you because have some very important (yes even more than NSRs) personal business to attend to in the UK. My mother has been diagnosed with terminal cancer and it is my last opportunity to spend some time with her and I really can't be dealing with the likes of Dan.
I have never had the misfortune to deal with a more heartless uncaring person in my ten years of business. Sorry to get personal but I think I have a right to given the circumstances.

I'd like to think our reputation is pretty solid and all I can say is Mario is a great guy to do business with too.