Like many others I know I've never had any delivery problems with OkShon!, but I always use one of the air delivery options. More expensive of course, but far, far quicker anmd less likely to cause angst while you wait for the slow boat from Japan.

To be honest though I'm trying to kick the habit as stuff just works out so expensive when all the agent and shipping fees are added - esp if UK customs pounce on the parcel when it arrives in the UK and add their own Vat and release fees