I dont know of any other way of getting balance back, what I did is on their site is request balance ( or Deposit ) back into my paypal account, its been showing " Refund in progress " since May 20th, and again I send many e-mails but no response.
I did but this up to rave, but to warn others to use Okshon with caution, I am sure other pepople have had problems as well and Okshon does not seem to care